FAQ
Safariki is owned and operated by Jasmeet Chandreja, a designer inspired by her Kenyan roots. Every product is thoughtfully designed by Jasmeet to combine style, functionality, and a connection to nature.
The name "Safariki" is a blend of two Swahili words:
"Safari" meaning travel.
"Rafiki" meaning friend. Safariki embodies the spirit of friendship and the adventure of travel.
We currently offer:
Duffel Bags: Made from 100% cotton drill fabric with leather straps.
Matching Travel Kits: Perfect for organization on the go.
Luxury Scarves: Crafted from polybutter silk for a touch of elegance and versatility.
Our collections, like the Big Five Collection, celebrate safari icons such as lions, rhinos, elephants, leopards, and buffalo.
All Safariki products are designed in the UK by Jasmeet Chandreja and expertly crafted in India to ensure the highest quality and attention to detail.
Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location and will be displayed at checkout. Please note that international customers are responsible for any customs duties or import taxes.
Eligibility: Returns are accepted within 14 days of delivery for unused, undamaged products in their original packaging.
Process: To initiate a return, please fill out the contact form on our Contact Us page. Provide your order details and reason for the return, and our team will assist you with the next steps.
Refunds: Refunds will be processed within 14 days of receiving the returned item.
Scarves: Hand wash in cold water with mild detergent and air dry to maintain their vibrant colors and soft texture.
Bags: Spot clean with a damp cloth and avoid soaking the leather straps.
Yes, we offer the option to create bespoke products tailored to your preferences. To request a custom order, please fill out the contact form on our Contact Us page. Provide details about your requirements, and we’ll get back to you within 24-48 hours to discuss your bespoke design.
Contact Form: Visit our website and fill out the contact form available on the Contact Us page. Simply provide your name, email, and message, and we’ll get back to you within 24-48 hours, Monday to Friday.
We accept major credit/debit cards, PayPal, and other payment options listed during checkout.
Yes, every design is personally drawn by Jasmeet Chandreja and reflects her passion for creating beautiful, meaningful products inspired by her Kenyan heritage.
Absolutely! Jasmeet is constantly designing new prints, drawing inspiration from nature around the world. Stay tuned for exciting additions to our collections, each with its own unique story and charm.
Yes, once your order is dispatched, you will receive a tracking number to monitor its journey to your doorstep.
If your order arrives damaged, please contact us immediately at [insert email] with photos of the damage. We will work with you to resolve the issue promptly.